Refund & Return Policy

Return Policy

We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we accept returns within 7 days of the original purchase date.

Return Policy Terms and Conditions:

1. Returns will only be accepted for items that are damaged upon receipt.
2. No returns will be accepted if the damage is caused by the customer, including but not limited to:
   • Exposing silver jewellery to chemicals such as perfumes, lotions, or hair sprays, as these can cause discoloration.
   • Using harsh chemicals or abrasive materials to clean silver jewellery, as these can scratch or damage the metal.
   • Accidental breakage by the customer.
3. Items must be returned in their original packaging and in the same condition as when they were received.
4. Returns must be accompanied by the original sales receipt or proof of purchase.
5. Refunds will be issued in the same form of payment used for the original purchase.
6. Shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part.

For any inquiries or to initiate a return, please contact our customer service team at Email id: lasbyananya@gmail.com; Phone no: +91 8287141322.

Thank you for shopping with us. We appreciate your business and hope to exceed your expectations in both product quality and customer service.

• Store your silver jewelry in a dry, cool place, such as a jewelry box or pouch, to prevent tarnishing.
• Avoid exposing your silver jewelry to chemicals such as perfumes, lotions, or hair sprays, as these can cause discoloration.
• Clean your silver jewelry regularly with a soft cloth or a silver polishing cloth to remove any tarnish or dirt.
• Avoid using harsh chemicals or abrasive materials to clean your silver jewelry, as these can scratch or damage the metal.
• Use a silver dip or polish specifically designed for silver jewelry to clean heavily tarnished pieces.
• Consider using anti-tarnish strips or pouches to help prevent tarnishing.

By following these tips, you can help keep your 925 – sterling silver jewelry looking its best for years to come.